Frequently Asked Questions
How may we help?
Our cabinet experts are always willing to help, which is why we've complied this list of frequently asked questions. Get your answer quickly by searching the questions below.
Q: Where can I purchase Wood Crest Cabinetry?
A: Wood Crest is sold exclusively at select Home Hardware locations across Canada. Please refer to our Home Hardware store locations where Wood Crest Cabinetry is sold.
Q: Does Wood Crest use environmentally safe products?
A: Wood Crest seeks to minimize the environmental impact by recycling wastes and using low emissions coatings. We are a certified member of KCMA Environmental Stewardship Program. For more information about the ESP program and the certification requirements, please visit: https://www.kcma.org/certifications/environmental-stewardship
Q: Can I get a colour sample?
A: Yes, if the kitchen showroom doesn’t have the exact door style and finish combination you are looking for, a sample can be ordered by your Home Hardware kitchen designer.
Q: How do I get a quote?
A: To obtain a Wood Crest quote simply make an appointment with a Home hardware kitchen designer. Bring in your room measurements noting the location of windows and doors. The designer will then create a digital rendering of your project with pricing. Please note, Wood Crest is sold at select Home Hardware locations only. Please contact your local Home Hardware store for availability.
Q: How long does it take to get my cabinets after I place an order?
A: Wood Crest produces semi-custom cabinetry that is available through special order. Since each kitchen is specific to each customer, delivery times may vary, however kitchens typically do arrive within 30 days in any part of the country.
Q: How do I install my cabinets?
A: Please contact your Home Hardware kitchen designer for cabinet installation options.
Q: Does Wood Crest offer a warranty?
A: Wood Crest provides a Limited Lifetime Warranty. Rest assured your investment is protected for as long as you own your home.
Q: How can I get replacement parts for my cabinetry?
A: Please contact your Home Hardware kitchen designer for assistance with ordering replacement parts for your cabinetry.
Q: How do I clean and care for my cabinets?
A: Please view our care and cleaning page for information on how to maintain your cabinets.